Lunetra ("Lunetra", "we", "our", or "us") respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, applications, and services (collectively, the "Services").
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Information you provide may include:
- Name and contact information
- Account credentials
- Company information
- Billing information
- Support requests and communications
- Content submitted through the Services
Information Collected Automatically
We may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Usage and interaction data
- Log data
- Cookies and similar technologies
Customer Data
Customers may upload, store, or process data through the Services. We process such data solely to provide and improve the Services.
How We Use Information
We may use information to:
- Provide and operate the Services
- Authenticate users
- Process transactions
- Respond to support requests
- Improve product functionality and performance
- Monitor security and prevent abuse
- Communicate product updates and important notices
- Comply with legal obligations
Data Sharing
We do not sell personal information.
We may share information with:
- Service providers and infrastructure vendors
- Payment processors
- Analytics providers
- Legal authorities when required by law
- Successors in connection with a merger, acquisition, or sale of assets
Data Retention
We retain information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We implement reasonable technical and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Transfers
Your information may be processed and stored in countries other than your own. By using the Services, you consent to such transfers.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access
- Correction
- Deletion
- Restriction of processing
- Data portability
- Objection to processing
Third-Party Services
The Services may integrate with third-party services. We are not responsible for the privacy practices of third parties.
Children's Privacy
The Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
Contact
If you have questions regarding this Privacy Policy, please contact us at support@shaunakc.com.